Runner, Court Researcher Livingston, Louisiana

September 5, 2024

HireRight

Livingston

FULL TIME

Hire Right is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Position Overview:
Court Runners will process requests in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work.
This is a Hybrid position - part of the work will be performed at the Court House in Livingston and St John The Baptist Parishes, Louisiana and partially from home

The Court Runner will travel to courthouses to conduct research onsite to provide criminal or civil case information for the purpose of a Candidate’s background check
Court Runners will use various criminal and civil court computer indexes, as well as engaging with court clerk staff when necessary to provide complete and accurate case information
Court Runners will verify information provided by Candidates and will input case information into the Hire Right Web Court portal

Responsibilities:

Ensure that duties are carried out professionally and in line with the priority to Help Candidates Get Hired
Quickly and effectively research and verify information provided by Candidates to ensure the screening process is completed in a timely manner
Retrieves case information from indexes on computer or paper files
Effectively communicates with court clerk staff to obtain necessary information to ensure court records reported are complete and accurate
Provides status updates and ETAs for completion of requests
Able to prioritize escalated client requests
Ensure accurate and prompt turnaround on all reports
Provide timely follow-up and follow through on all requests, reports, and escalations
Pro-actively keep Supervisor informed of any issues regarding access to court systems, records, or staff used to conduct research
Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
Ensure all actions comply with all applicable Data Protection legislations
Assist team members and works as part of the team to ensure customers’ expectations are met
Must have reliable transportation, and be able to travel to assigned court locations daily
Must maintain clean driving record, and have valid driver’s license
May assist with mentoring, training, and coaching of new team members within immediate team
May assist in ad hoc projects as and when required

Qualifications:
Education:

Associate or Bachelors Degree in Criminal Justice or related field or applicable working experience in a related field preferred.
High School Diploma or GED required

Preferred Experience:

2 years of experience conducting criminal or civil records research, or previous work in a court setting preferred
Ability to work in a fast paced, but very structured and fact-driven environment/team
Knowledge of word processing software (MS Word/Outlook)
Excellent written and verbal communication skills
Detail oriented
Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)
Problem solving and troubleshooting

In exchange for your expertise, Hire Right offers an excellent employee benefit package which includes:

Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short- & Long-Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
Hire Right, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
Hire Right does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hire Right and Hire Right will not be obligated to pay a placement fee
Job Type: Full-time
Pay: $17.00 - $21.50 per hour
Expected hours: 40 per week
Benefits: