BILLINGS - DAIRY QUEEN - United States Jobs Opening

August 1, 2024

Oncue Marketing Llc

Billings

FULL TIME & PART TIME

BILLINGS - DAIRY QUEEN

Every full- or part-time food service individual is responsible for the proper and efficient operation of his or her shift, within Dairy Queen and Company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store. The term food service individual applies to the positions of all shifts and both full- and part-time positions.
Note: This job description is not intended to be all-inclusive. Employees may perform other duties to meet the ongoing needs of the department and/or organization. Duties within the department may also change to ensure business needs are met on an ongoing basis.
PRIMARY DUTIES AND RESPONSIBILITIES:
a. GENERAL MANAGEMENT

Observes shift operating hours at all times, as assigned by the Store Manager
Performs specific tasks as assigned by the Store Manager
Assists the Store Manager in seeing that the store maintains a store inspection grade of at least 90%
Adheres to all established food handling procedures and city, county, state, and federal regulations
Adheres to all Company policies
Gives all customers prompt and courteous service
Follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager
Stays familiar with Company Pricing, menu items, and bulletins
Ensures the Store Manager is made aware of all sales, cash, or operating discrepancies
Operates shift within Company guidelines to achieve sales and profit

b. BOOKKEEPING

Prepares a shift-change report at the completion of shift in accordance with Company guidelines
Clocks in and out on the computer, and signs verifying all hours worked
Notifies the Store Manager of any discrepancies in the operating results on the shift report, or cash over or shift conditions in excess of $5.00 within 24 hours
Assures proper sale and accounting for money orders during shift
Rings all sales as discussed in the Policy Manual
Accurately posts store use of merchandise, voids, and bad merchandise write-offs, within established guidelines

c. PERSONNEL

Advises the Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

d. SECURITY

Shares the responsibility for controlling the inventory on the shift or in the store
Advises the Store Manager immediately if the bank deposit is not made on a daily basis
Follows Company policy with regard to excessive cash in register, change box, and safe security, as directed by the Store Manager
Completes shift-change report at the end of shift, as directed by the Store Manager
Follows correct vendor check-in procedure as defined in the Policy Manual and as directed by the Store Manager
Protects Company assets at all times

e. MERCHANDISING

Keeps coolers, drink boxes, shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc., as directed by the Store Manager
Uses correct pricing as listed in the price book or grocery catalog for all merchandise
Uses plus-selling techniques as directed by the Store Manager

f. MAINTENANCE

Keeps store floors clean at all times, with specific responsibility being assigned by the Store Manager
Checks refrigeration equipment for proper performance a minimum of twice per shift
Cleans windows, floors, shelving, counters, and gas pumps to ensure they always remain clean
Post signs on out-of-order equipment
Post signs on hazardous conditions, such as wet floors
Immediately advise the Store Manager of any maintenance problems

ESSENTIAL PHYSICAL REQUIREMENTS:

Be available to work all scheduled hours, as attendance is crucial, and be available to work occasional unscheduled shifts as requested or needed
Be able to converse with, communicate, and understand the English language at the eighth-grade level, including the ability to hear the spoken word
Be able to perform arithmetical calculations at the eighth-grade level in order to make change, complete shift reports, and account properly during vender check-in
Have sufficient visual acuity to check identification and process money orders
Be able to read and understand instructions for operating electronic cash registers and other equipment
Be able to assemble all products in accordance with preparation and consistent products portions
Be able to start and complete transactions with customers. This includes the greeting, suggestive selling, product preparation, order coordination, cash transactions, and the closing
Be able to lift and carry up to 50 pounds, including cases of ice cream mix, bag in the box fountain syrup, and other food containers, etc.
Be able to stock shelves, coolers, and freezers
Be able to react to fire by moving and using a fire extinguisher weighing 20 pounds
Be able to ascend/descend a ladder to clean windows
Be able to tolerate exposure to cleaning products, follow directions on label, sweep and mop floors, dust shelves, and move trash containers and place in an outside bin
Be able to clean the parking lot and grounds surrounding the store
Be able to enter and work in a cooler at a temperature of 34 degrees up to 20 minutes at a time
Be able to enter and work in a freezer at a temperature of 20 degrees for short periods
Be able to operate store equipment. Ex: cash registers, computers, and adding machines
Be able to remain in a stationary position for up to a full eight-hour shift while performing the necessary job duties
Be able to bend, stoop, push and pull while stocking and merchandising the store
Be able to work as a "team" member to assure constant and consistent customer satisfaction