Purpose This role is a senior member of Pilgrims Europe centralised master data team, reporting to the Master Data Manager and has specific responsibility for Customer & Vendor requests. The role has a prime focus on maintaining the quality of SAP data, following defined rules to process request forms from the business, to create and change data. The role will also proactively monitor the workflow of requests and escalate any delays or failure to meet service level targets to the Master Data Manager. As a senior member of the Master Data Team the jobholder will help deputise for the Master Data Manager in his absence. Key Responsibilities
Senior role within the team supporting administration of Vendor Creates / Amends & Customer Creates / Amends
Monitor team Master Data mailbox & Manage Engine ticketing system for incoming requests
Ensure the log of requests is maintained and accurate
Ensure requests are correctly authorised
Prioritise the request against other workload ensuring adherence to agreed service levels
Validate the quality of master data information provided in the request form
Enter the data accurately into SAP or other systems within scope of the team
Follow up any issues and if necessary, escalate to the Master Data Manager
Follow processes defined in the System Operating Procedure (SOP) for the team
Update SOP’s when required and with agreement of Master Data Manager. Each type of data will have a unique request form and process for each type of change (create, amend, extend, block). The jobholder will review the forms and processes to ensure that they are fit for purpose, identifying opportunities for improvement and review with the Master Data Manager prior to implementation.
Comply with SOX Audit requirements for master data controls and access
Complete monthly SOX reports, preparing data samples & gathering evidence for sampled transactions
Ensure confidential data is not shared or stored outside of the core application
Take part in business process improvements and testing programmes as directed by the Master Data Manager
Skills & Knowledge
Thorough and meticulous with extreme attention to detail
Self-disciplined to follow documented instructions
Data entry skills and experience
Experience using Excel and Word
Ability to escalate issues and identify process improvements
Good communication skills responding to queries from across the business
Good interpersonal skills within a team
SAP master data transaction experience
Experience maintaining data with a high level of data accuracy
Knowledge & previous experience of workflow systems
Knowledge of the new customer / new vendor process
Pilgrim's Pride Limited is a division of Pilgrim’s Pride Corporation, our business is part of the second largest food company in the world, whose team farm, process, prepare, package and deliver fresh, frozen and value-added food products for sale in more than 100 countries.
We are proud to partner with more than 1,000 UK farmers who share our belief in the highest standards on animal welfare, efficiency, and quality. Our own farming operation is 100% RSPCA Higher Welfare, making us the largest producer of higher welfare pork globally, delivering 25% of pig meat to UK consumers.