QUALITY ASSURANCE CO-ORDINATOR

October 10, 2024

Pilgrim's Europe

Craigavon

FULL TIME

Collate, trend and report on the following (inclusion/exclusion will be determined at site):

Customer complaints and replies.
Inter-site complaint investigations and corrective actions.
Microbiological test results
Chemical analysis test results
Non-compliance reporting
Environmental swab results from cleaning checks carried out.
Various audit reports (typically internal)

Issue of all factory product specifications from systems support to production, planning and relevant management.
Completion and trending of complaints to suppliers on raw material / packaging issues.

Provision of production recipes / factory process control sheets.
Document control of all technical information as required.
Production of product /material photographic standards.
Ensure micro and taste panel samples are lifted and tested to schedule
Maintain up to date product packaging spec.
Involvement with customer visits / audits – generating reports / presentations for the technical manager.
All photocopying and filing to be carried out.
Collate information from technical KPI’s and generate weekly report for factory.
Manage information return e.g. corrective action reports from management on issues as required.
To work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within their area and across the wider business e.g. reduction of waste, recycling etc.

To work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within their area and across the wider business e.g. reduction of waste, recycling etc.

Ability to complete all customer reports on time
Completion of the weekly KPI report on time
Ability to manage and respond to customer complaints within the agreed timescales
Day to day management of technical assistant – to ensure completion of daily taste panels, calibration of probes, benchmarking sessions

Take reasonable care the Health and Safety of yourself and others who may be affected by your actions.
To be responsible for driving Health and Safety in your area of responsibility including (not exhaustive) compliance, reporting, investigation, improvement, training etc
Work in a safe manner and observe the Company Health and Safety Rules and Procedures.
Cooperate with Managers and other personnel of the Company to achieve a healthy and safe workplace environment.
Not to interfere with or misuse anything provided in the interests of health, safety and welfare or yourselves or your work colleagues.
To comply with safe systems of work at all times.

Pilgrim's Pride Limited is a division of Pilgrim’s Pride Corporation, our business is part of the second largest food company in the world, whose team farm, process, prepare, package and deliver fresh, frozen and value-added food products for sale in more than 100 countries.
We are proud to partner with more than 1,000 UK farmers who share our belief in the highest standards on animal welfare, efficiency, and quality. Our own farming operation is 100% RSPCA Higher Welfare, making us the largest producer of higher welfare pork globally, delivering 25% of pig meat to UK consumers.

We regret to inform you that this job opportunity is no longer available