Job Opportunities in United Arab Emirates

September 12, 2024

Fronds Investments - Sharjah

Sharjah

FULL TIME

Sales Manager - Travel & Tours

Job Summary:
The key objective of this role is to establish the sales strategies to achieve sales targets. Develop the Retail, Corporate, Outbound Holidays, Inbound Tours (FIT & Groups), MICE, and web business. Overseeing the operations of above segments & ensuring profitability by increasing the market share and revenue. Monitor staff performance. Implement policy of the company. Ensuring Retail presence is enhanced thru proper branding and customer service.
Responsibilities & Duties:
  • Create and implement growth strategies, together with the Sales team, to determine the direction and development of the business.
  • Implement a business plan to achieve margins for Retail, Holidays (Outbound & Inbound plus MICE / Groups) & B2B segments.
  • Grow the B2B business by ensuring efficient connectivity, special offers, and competitive fares (negotiation).
  • Maintain good relationship with principals/ supplier and ensure their requirement are met as per agreements and drives sales to achieve year on year growth within the territory.
  • Conduct market research and propose potential trade alliance and principals /supplier representations.
  • Have strong relationships with suppliers to enhance the business.
  • Maintain professional relationships with all clients by understanding their needs and anticipating new marketing opportunities and continuously update customer records.
  • Map potential customers and generate leads for the organization.
  • Organize Roadshows to promote the products and services.
  • Develop inbound business by ensuring participation in Trade Events (WTM, ATM, ITB, etc.)
  • Oversee the Holidays (inbound and outbound) business and promote effectively to all channels and increase the market share.
  • OB Holidays: Supervising product team to design holiday packages and fixed departures.
  • IB Tours: Identify and develop potential overseas markets for IB Tours to secure new business and nurture existing business.
  • Ensure regular flyers/campaigns are carried out for Holidays and specials.
  • Work with the CRM Team to help improve sales.
  • Guide/Step in to resolve customer issues.
  • Assist & train the team in handling VIP clients.
  • Prepare various sales reports, analyze sales figures, and develop improvements.
  • Setting directive strategies and developing sales targets for the department on a weekly/monthly/annual basis.
  • Examine growth opportunities enabling sales improvements, setting budgets, studying marketing trends, and defining expected sales forecasts.
  • Establish sales objectives by forecasting and developing annual sales quotas for assigned territories and projecting expected sales volume and profile for existing new products.
  • Oversee the activities and performance of the Sales Team.
  • Coordinate & lead all sales meetings.
  • Ensure community engagement for increasing sales & market share.
  • Ensuring retail offices are as per the company brand standards.
  • Responsible to follow company credit policies and ensure profitability in line with set targets.
  • Other common reasonable functions of a managerial position.
Job Type: Full-time
Pay: AED18,000.00 - AED20,000.00 per month
Experience:
  • Head of Sales in Travel & Tours: 5 years (Required)
License/Certification:
  • UAE Driving License (Required)

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