Job Opportunities in United Arab Emirates
August 7, 2024
NMC Healthcare
Sharjah
FULL TIME
Call Centre Agent - UAEN
- Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
- Performs clerical duties as assigned.
- Assists in training new hires as directed.
- Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
- Accepts assignments as designated by the Call Centre Supervisor.
- Adheres to the hospital / departmental policies and procedures.
- Recognizes the cultural needs of the patients .
- Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
- Performs clerical duties as assigned.
- Assists in training new hires as directed.
- Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
- Accepts assignments as designated by the Call Centre Supervisor.
- Adheres to the hospital / departmental policies and procedures.
- Recognizes the cultural needs of the patients .
High School/Diploma/Bachelor
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