Job Opportunities in South Africa

As a Restaurant Manager, you will be responsible for the overall operations of the restaurant, ensuring a seamless and efficient service experience for both guests and staff. You will manage the daily functions of both FOH and BOH, including staff management, stock control, financial oversight, and customer satisfaction. This role requires strong leadership, organizational, and communication skills, with the ability to meet operational and financial targets.

Key Responsibilities:
Front of House (FOH):
Manage staff rosters, meetings, and training

Oversee daily FOH procedures (opening/closing)

Ensure high standards of service and customer satisfaction

Back of House (BOH):
Assist in kitchen operations and staff management

Handle stock receiving, rotation, and regular stock take

Ensure all equipment is maintained and operational

Administration & Financials:
Handle bank reconciliations, budget management, and financial reporting

Manage salaries, wages, VAT returns, and other statutory payments

Oversee cash-ups and income/expenditure budgeting

Human Resources & Compliance:
Oversee recruitment, disciplinary procedures, and labor relations

Ensure compliance with CCMA and labor laws

Marketing & Promotion:
Implement national and local marketing initiatives

Analyze marketing success and report back to the team

Proven experience in restaurant management (preferably within a branded or franchised environment)

Strong knowledge of both FOH and BOH operations

Financial acumen and experience with budgets, cash-ups, and reporting

Proficiency in Microsoft Office and Pilot Software

Solid understanding of human resources, recruitment, and labor regulations

Ability to manage marketing initiatives and promotions

Exceptional leadership and team-building skills

Excellent communication and organizational abilities

Knowledge of health, safety, and hygiene standards in the hospitality industry

Between 5 - 7 Years