We are a prestigious 5-star lodge nestled in the heart of the Eastern Cape, renowned for delivering exceptional guest experiences. Our lodge is a sanctuary of luxury and tranquillity, offering our guests a memorable stay amidst breathtaking natural beauty and unique experiences such as guided safaris, gourmet dining, and exceptional service. We are now seeking a dedicated and dynamic Lodge Manager to join our team and uphold our high standards of service and excellence.
Key Responsibilities:
Guest Experience: Ensure that each guest receives personalised service, enhancing their
experience through attention to detail, exceptional hospitality, and swift resolution of any issues or special requests.
Staff Training: Lead and develop a motivated team, providing comprehensive training and
fostering a culture of excellence.
Stock Controls: Manage and oversee all stock levels, including food, beverages and