Job Opportunities in South Africa


September 27, 2024

abc

Port Elizabeth

FULL TIME


Lodge Manager

We are a prestigious 5-star lodge nestled in the heart of the Eastern Cape, renowned for delivering
exceptional guest experiences. Our lodge is a sanctuary of luxury and tranquillity, offering our guests
a memorable stay amidst breathtaking natural beauty and unique experiences such as guided
safaris, gourmet dining, and exceptional service. We are now seeking a dedicated and dynamic
Lodge Manager to join our team and uphold our high standards of service and excellence.

Key Responsibilities:
  • Guest Experience: Ensure that each guest receives personalised service, enhancing their
experience through attention to detail, exceptional hospitality, and swift resolution of any issues
or special requests.
  • Staff Training: Lead and develop a motivated team, providing comprehensive training and
fostering a culture of excellence.
  • Stock Controls: Manage and oversee all stock levels, including food, beverages and
housekeeping supplies, ensuring optimal inventory management.
  • Reporting: Prepare and present detailed daily, weekly and monthly reports on lodge operations
and stock movements, ensuring transparency and accountability.
  • Financial Acumen: Demonstrate basic understanding of financial management, assisting in
budget preparation and cost control.
Qualifications and Experience:
  • Degree/Diploma in Hospitality Management, Business Management, Tourism or a related field.
  • Minimum of 3 years’ experience in a similar role, preferably within a 5-star establishment or
luxury lodge environment.
  • Strong organizational skills and a proactive approach to managing lodge operations.
  • Exceptional leadership and communication abilities, with a passion for guest satisfaction and
staff development.
  • Keen attention to detail and the ability to multitask in a fast-paced environment.

What We Offer:
  • Competitive salary and benefits package
  • On-site accommodation
  • The opportunity to work in a stunning location and be part of a prestigious 5-star lodge.
  • A supportive and professional working environment focused on growth and excellence.

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