We are looking for an experienced Lodge Manager to join the team at a 5 Star Lodge. You will report directly to the General Manager. You must have excellent Admin skills and you own transport and a full drivers license. Key Responsibilities:
Guest Experience: Ensure that each guest receives personalised service, enhancing their experience through attention to detail, exceptional hospitality, and swift resolution of any issues or special requests.
Staff Training: Lead and develop a motivated team, providing comprehensive training and fostering a culture of excellence.
Stock Controls: Manage and oversee all stock levels, including food, beverages and housekeeping supplies, ensuring optimal inventory management.
Reporting: Prepare and present detailed daily, weekly and monthly reports on lodge operations and stock movements, ensuring transparency and accountability.
Financial Acumen: Demonstrate basic understanding of financial management, assisting in budget preparation and cost control.
Qualifications and Experience:
Degree/Diploma in Hospitality Management, Business Management, Tourism or a related field.
Minimum of 3 years’ experience in a similar role, preferably within a 5-star establishment or luxury lodge environment.
Strong organizational skills and a proactive approach to managing lodge operations.
Exceptional leadership and communication abilities, with a passion for guest satisfaction and staff development.
Keen attention to detail and the ability to multitask in a fast-paced environment.
Closing date for applications 13th September Please forward a full up to date CV
We regret to inform you that this job opportunity is no longer available