Job Opportunities in Romania

Orthodontics Key Account Manager Romania


Cluj, Romania
Full-time position


Company description
We are Straumann. United for global excellence in dentistry.


The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, Clear Correct, Dental Wings and other fully or partly owned companies and partners.


In 2017 Straumann entered the highly attractive market of clear aligners to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company Clear Correct. With determination, Clear Correct grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring Clear Correct has provided Straumann with technology and expertise in orthodontics.


We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others


We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude.


#We Change Dentistry every day. Be part of it.


Job description
Scope of the position


Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Romania. In this endeavour, the Ortho Key Account Manager (KAM) will focus on gaining new customers and developing existing ones for Clear Correct, generating case submission and production. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhance customer loyalty and utilization rate through providing excellent service and supporting patient growth activities. This is a field-based role which requires travel on a day-to-day basis. The position holder is expected to perform at a high level with limited direct supervision, in other words, a self-starter.


In this role, you will…

• Drive sales results for Clear Correct:
  • Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases and sales revenue.
  • Make phone calls, virtual meetings and in-person visits to existing and prospective customers.
  • Deliver sales presentation highlighting product/solution benefits, value proposition and competitive edge, to win new customers and grow share at existing customers.
  • Develop and communicate clear and effective written proposals/quotations to existing and prospective customers.
  • Follow through at least the first 3 cases of a new customer before smoothly handing over to Inside Sales. Always keep close relationship with the “big fish” and KOLs.
  • Train the clinic staff, motivate them to actively engage in communicating Clear Correct to patients when appropriate.
  • Coordinates sales effort with Inside Sales, Clinical Advisor and marketing team in order to provide best-in-class service to providers, answer their requests and resolve complaints.
  • Carry out patient growth activities such as “open house” and patient seminars. Supports in T&E activities for her/his customers such as study clubs and study circles. Act as a partner to providers.
  • Analyse territory potential, identify opportunities, and craft personal sales strategy so that to allocate time and resources smartly, accelerate business growth and maximize Return on Time Investment.
  • Report out account activities in CRM as required, use sales dashboard to keep account visibility high. Use Business Warehouse reports to follow up on cases and providers.
  • Meet sales targets and other metrics set by manager on weekly, monthly, quarterly, and yearly basis.
  • Develop growth and account plans for her/his core customers and core prospects to build reference customers and local “lighthouses”

• Participate in trade shows and conventions as required.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.
• Provide reports on customer needs, interests, issues, competitor activities and patient behaviours for new product development and service upgrade.
• Attend and contribute to team and company meetings to stay up to date on relevant information.
• Complete all required company training for this position and apply self-learning necessary for this role.
• Continually work to increase knowledge of orthodontics, market trends, and company processes.
• Know and communicate our Vision and Mission to understand the priorities of the team & company.

• Other duties may be assigned, directed, or requested.

Personal attributes and cultural fit that would help the position holder succeed in this role

• Proactive sales driven personality with hunter mentality.
• Enthusiastic about providing excellent support & service, always customer centric.
• Ability to build mutually beneficial relationships based on trust and respect.
• Result-driven self-starter, entrepreneurial, and can-do mentality.
• Excellent interpersonal and written communication skills.
• Team player, motivational and personable personality is welcome.
• Comfortable with travelling for business, can work independently and within a team.

Qualification and requirements:

• To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities are able to perform the essential functions of the role.
• Minimum 2 years of sales/account management experience required. Dental/clear aligners background is a big plus.
• Strong track record in sales/account management.
• Solid presentation skills and language proficiency required; solid English language skills required.
• Ability to analyse data and generate reports on metrics defined by management.
• Ability to read and interpret training documents, safety rules, and procedural documents.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to prioritized customer needs and guide them to the correct product or service.

Additional Information

• All your information will be kept confidential according to GDPR guidelines. The Straumann Group is proud to be an equal opportunities organization. We truly value diversity in all its forms recognizing that to truly deliver value to our patients, we must reflect our patient diversity in our internal workforce. Together we are creating smiles and restoring confidence.

Why joining Straumann?


Great place to work
Good team that you become part of
Fast growing global Enterprise
We invest in people Development
We have a great Cultural Journey
Competitive remuneration package

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: Romania : Cluj
Travel Percentage: 0 - 50%
Requisition ID: 15431