Job Opportunities in Poland
October 11, 2024
Molex
Siemianowice Śląskie
Customer Service Representative
Your Job As a Customer Service Representative, you will apply the highest Customer service standards in terms of communication, customers relations management and contracts performance. You will manage information flow between customers and organization.
Our Team
The Customer Service Representative position is a part of our Purchasing department, where you will directly report to the Supply Chain Manager. As a Customer Service Representative, you will have the opportunity to work for our new greenfield plant in Siemianowice Śląskie and collaborate with various internal and external stakeholders, including those in our international environment.
What You Will Do
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-MD2
#LI-ONSITE
Our Team
The Customer Service Representative position is a part of our Purchasing department, where you will directly report to the Supply Chain Manager. As a Customer Service Representative, you will have the opportunity to work for our new greenfield plant in Siemianowice Śląskie and collaborate with various internal and external stakeholders, including those in our international environment.
What You Will Do
- Daily communication with the Customers and developing good relationship
- Daily communication with the Customers in terms of Customer's demand, forecasts, changes in delivery schedule
- Purchase Orders (PO) receipt/confirmation in SAP
- Complaints receipt/confirmation/negotiations
- Shipment scheduling in cooperation with logistic, purchasing, production planning and quality teams
- On-line stock handling for Finish Goods
- Inventory reports of customer property on monthly basis
- Cooperation with finance team
- Service Level reporting
- Sales invoicing
- University degree
- Proven experience within a similar position in a manufacturing company
- Knowledge of commercial contract management
- Customer orientation and understanding cultural differences
- Ability to prioritize, and manage time effectively
- Analytical skills
- Good Excel knowledge
- Practical knowledge of MRP systems
- Good communications and team working skills
- Proactive attitude
- Fluent English language skills
- Knowledge of SAP system
- Proficiency in another European foreign language
- Interesting job in the area of manufacturing
- Professional development opportunities
- Private medical care
- Life insurance
- Sports card
- Meal subsides
- Company social benefits fund
- Team-building events
- Internal and external trainings
- Working in a Principle Based Management environment where we promote honesty and respect, prefer independent employees with initiative rather than micromanagement, openly share knowledge and expect employees to be willing to learn
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-MD2
#LI-ONSITE
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