Customer Service Specialist with German and English
We're currently seeking a communicative and open individual to join us as Customer Service Specialists with German and English Location: Lublin What you'll be doing:
Providing top-notch customer support in German and English.
Helping customers use a cycling app.
Troubleshooting user account issues.
Processing orders from the online store.
Collaborating with colleagues across different departments to find the best solutions for our customers.
Who we're looking for:
Someone with fluent German (minimum C1 level).
Someone with strong communication skills in English (B2 level).
Availability to work full-time.
Weekend availability (shift system, work based on a schedule).
Proficient computer skills.
Strong analytical and problem-solving abilities.
Excellent time management and prioritization skills.
An interest in modern leisure activities, cycling, and running.
What we offer:
Job security - we offer a full-time employment contract.
Option to work on a contract of mandate.
Competitive salary: 6600 PLN gross monthly (contract of employment) or 39 PLN/hour gross (contract of mandate).
Comprehensive onboarding and paid online training.
Work hours: 8:00 AM - 4:00 PM, Monday to Sunday.
Remote work option ("work-from-home") after the onboarding and nesting phase.
Subsidies for a Multisport card, private medical care, and insurance.
Real opportunities for professional development and skills enhancement.
Opportunities to improve your language skills and personal competencies.