As part of the Compliance Department, you will assist in achieving various compliance business objectives, working independently and as a team with different departments across Echo. This position is a challenging role for a self-starter who would like to not only grow the position but also develop into a leader at our client's company.
Responsibilities:
Work with the Audit Department to generate appropriate audits and reports
Analyze and interpret data with attention to compliance initiatives
Work closely with management to prioritize business and information needs
Identify situations where departments may not be in compliance with established internal control procedures
Identifying compliance problems that call for formal attention and escalate appropriately
Document audit tests and findings
Manage all incoming carrier documentation and update systems accordingly
Be knowledgeable and confident of critical requirements and processes for proper carrier updating and on-boarding
Educate Echo employees on desirable and required qualifications for carrier candidates
Review contract revisions suggested from new carriers
Working conditions:
Work schedule: Monday to Friday, 0700-1600 CST or 0800-1700 CST.
Competitive Salary in USD
Office / Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
1-3 years’ of customer service experience
Upper - Intermediate or higher English level
Proven success in the areas of internal and external customer service and communication
Deals calmly and effectively with stressful situations
Projects a professional image of oneself and organization
Ability to critically evaluate and analyze information to make objective decisions
Proven ability to manage several tasks simultaneously and prioritize day-to-day operations
Highly organized and detail-oriented with strong attention to accuracy and timeliness
Self-managed and motivated
Strong problem-solving skills with creative approaches