Job Opportunities in Poland
September 11, 2024
B2Bnetwork
Warszawa
Architect
Detailed description of work task to be carried out
To succeed in this role, we believe that:
- Ensuring that the catalogue effectively communicates the services provided by the organization is well structured and aligns with both technical and business requirements.
- Determine appropriate categorization and taxonomy for services, ensuring logical grouping
- Establish relationships and dependencies between services and components, mapping them in a way that supports effective service management
- Ensure integration with other ITSM Processes )collaborate with e.g. IN management CRQ) to ensure seamless integration with the service catalogue
- Design catalogue in a way it supports other ITIL practices including, including service portfolio management, service level management and capacity management
- Define technical standards and guidelines
To succeed in this role, we believe that:
- has a technical background
- is a great team player
- is analytical by nature, you understand IT services and dependencies
- has excellent both interpersonal and communication skills
- has excellent English written and spoken skills
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