Job Opportunities in Poland
October 15, 2024
B2Bnetwork
Warszawa
People Advisor
Detailed description of work task to be carried out
Guide and give high-quality advice to employees and leaders on full range of matters across people processes and services, or within own area of expertise.
Accountabilites
Competencies
Guide and give high-quality advice to employees and leaders on full range of matters across people processes and services, or within own area of expertise.
Accountabilites
- Secure professional, accurate and on-time support for all employees and leaders, from 6 countries (DK, EE, FI, NO, PL, SE) in people-related matters as 1st point of contact, using tickets and live channels (phone and chat)
- Ensure equal treatment in interactions with employees, leaders and other stakeholders to ensure compliant and sustainable advice.
- Perform role in all circumstances with high empathy and solution- oriented mindset, and give timely response, to ensure great employee and leader experience.
- Proactively improve quality of guidelines and instructions and raise improvement opportunities to enhance Klient's employee's and leaders' capability to utilize People self-services, enabling efficient people services.
- Provide based on relevant analysis accurate advice and solutions to employees, leaders and/or candidates on a range of people topics / your own area of expertise, to ensure Klient's people processes are followed.
- Represent professionally the entire people organisation when providing advice´, and guide in the full People service offering in relevant people service channels, to contribute to great employee and leader experience.
- Share knowledge and support colleagues in providing the best advice on people matters, to support the development of common competences.
- Use defined methods, processes, systems and tools to provide high quality and compliant advice also in more complex people matters
Competencies
- Applying expertise and technology
- Following instructions and procedures
- Influencing
- Planning and organising
- Communication
- Working with people and various levels of stakeholders
- Advising
- Analyse and apply data
- Employment laws
- People processes and services
- Stakeholder management
- English spoken
- English written
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