Job Opportunities in Philippines


October 8, 2024

Moder Solutions Inc.

Mandaue

FULL TIME


Team Lead - Customer Service

Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.We are a tech forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.
Moder offers end-to-end or component-based outsourcing. We can do everything from managing one off projects to becoming an extension of your customer service or operations team.
Our team is built by outsourcing industry experts who’ve been on the client and provider sides. They bring decades of experience in financial services and expect the highest caliber of service and delivery from our team.We’re a company based in the US with offices in India, and the Philippines.
The Team Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations team members. Additionally, the Team Lead will address questions from their team regarding loan procedures.
Qualifications & Experience
  • 1-2 years of experience in a contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role in BFSI industry
  • Experience in US Mortgage Default Servicing or Performing Servicing (preferred but not required), Banking/Lending, Finance, or Insurance
  • Good exposure to MS Office (Excel and PPT)
  • Confidence and skillful negotiating skills
Job Type: Full-time
Education:
  • Bachelor's (Preferred)
Experience:
  • Customer Service Representative: 1 year (Preferred)
Language:
  • English (Preferred)

Latest Job Opportunities


October 11, 2024

Sunnies Inc.
Sales Associate (KCC Zamboanga)

Zamboanga City

FULL TIME & OTHER

View Details

October 11, 2024

Smart Career Outsourcing Services Co
Offline Marketing Specialist

Bacolod

FULL TIME

View Details

October 11, 2024

Smart Career Outsourcing Services Co
Events Marketing Representative

Bacolod

FULL TIME

View Details

October 11, 2024

SMART CAREER OUTSOURCING SERVICES CO.
Events Marketing Specialist

Bacolod

FULL TIME & OTHER

View Details

October 11, 2024

Hap Suy Hardware Co., Inc.
Sales Area Supervisor - EastWest Visayas

Iloilo City

OTHER & FULL TIME

View Details

Similar Jobs


September 10, 2024

PEOPLE'S CREDIT NETWORK FINANCE COMPANY INC.
Field Sales Agent (Team Leader)

Legazpi

FULL TIME

View Details

September 11, 2024

PHILBEST CANNING CORPORATION
Electrical - Team Manager

General Santos

FULL TIME

View Details

September 4, 2024

AIA Philippines Life and General Insurance Company, Inc.
Team Leader

Zamboanga City

OTHER & INTERN & FULL TIME & PART TIME

View Details

September 14, 2024

I-Serve 360 Corp
Shift Team Leader

Santa Rosa City

FULL TIME

View Details

September 11, 2024

Pelican Distribution Inc.
Sales Team Leader

Butuan

FULL TIME

View Details

September 14, 2024

New York Family Dentistry
Data Operations Team Lead
View Details

New Jobs from This Company


October 7, 2024

Moder Solutions Inc.
Moder Solutions Inc. visibility public

Mandaue

FULL TIME

View Details