Job Opportunities in Philippines

Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.

We are a tech forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.

Moder offers end-to-end or component-based outsourcing. We can do everything from managing one-off projects to becoming an extension of your customer service or operations team.

Our team is built by outsourcing industry experts who’ve been on the client and provider sides. They bring decades of experience in financial services and expect the highest caliber of service and delivery from our team.

We’re an American-owned company based in the US with offices in India, and the Philippines.
We are looking for customer service representatives that will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Successful CSR’s are patient, empathetic, and passionately communicative.

Everyday customer service representatives will put themselves in their customer’s shoes and advocate for them when necessary.

The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Qualifications & Experience

At least high School graduate

1-2 years work experience in the (BFSI) Banking, Financial Services and Insurance industry, preferred but not required

With Passport or Driver's License preferred

Excellent attention to detail or meticulous

Strong verbal and written English communication skills (Articulate and Persuasive Communicator)

Basic computer navigation skills

We are looking for a confident presenter, delivering impactful messages with clarity and poise

Confident Speakers, Engaging public speaker and captivating storyteller