Aqua Mineral, Botanifique, Iconique, Elite Skin Perfection
Makati
OTHER & FULL TIME
Quality Control Analyst
The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation ( Marketing) team. Qualifications:
Entry-Level: minimum of 1-2 years professional experience (BPO, Corporate, Lead Gen, Agency)
Excellent verbal and written communication skills
Business analysis and requirements gathering abilities
Familiarity with Meta Advertising & Analytics
Proficient into Excel Vlookup, Pivot & CRM
Highlights of the role:
Recommend and ensure that quality assurance standards and processes are implemented and achieved.
Working on KPI, Statistic, Lead Generation analytics, campaign testing for both manual and automated testing
Collaborate: Collaborate with sales/call center/marketing teams to reproduce, analyze, and debut issues.
Demonstrate ownership and accountability through self-directed task management.
Review functional/operational requirements for lead generation, sales and advertising campaigns
Automation Testing: Determine which test campaigns and calls under what statistics will improve effectiveness and efficiency for lead generation and sales analytics.
QA of Calls & Chats Lead Gen of Call Center Department
Job Types: Full-time, Permanent Pay: Php20,000.00 - Php25,000.00 per month