Job Opportunities in Philippines
October 7, 2024
eTap Solutions Inc.
Cebu City
FULL TIME
Partner Success Officer
Job Description:
Pay: Php20,000.00 - Php25,000.00 per month
Expected Start Date: 10/15/2024
- Partner Success and Relationship Management:
- Assist the Partner Success Department in developing and maintaining strong relationships with our existing partners (KA/ISP)
- Collaborate with partners to understand their needs, address inquiries, and provide basic guidance on our platform features and internal processes thru On-boarding & Quarterly Business Review.
- Assist in tracking and monitoring partner performance against success metrics and KPIs (Sales & SLA reports & Viber Support groups)
- Partner Enablement and Coordination:
- Support the onboarding process for new partners (ISP) , ensuring all necessary documentation and resources are provided in a timely manner.
- Collaborate with internal teams to coordinate the retention of store partners, ensuring smooth integration and implementation.
- Assist in creating reports and resources to educate partners on our platform features, best practices, and integration guidelines.
- Partner Success and Relationship Management:
- Assist the Partner Success Department in developing and maintaining strong relationships with our existing partners (KA/ISP)
- Collaborate with partners to understand their needs, address inquiries, and provide basic guidance on our platform features and internal processes thru On-boarding & Quarterly Business Review.
- Assist in tracking and monitoring partner performance against success metrics and KPIs(Sales & SLA reports & Viber Support groups)
- Partner Enablement and Coordination:
- Support the onboarding process for new partners (ISP) , ensuring all necessary documentation and resources are provided in a timely manner.
- Collaborate with internal teams to coordinate the retention of store partners, ensuring smooth integration and implementation.
- Assist in creating reports and resources to educate partners on our platform features, best practices, and integration guidelines.
- Data Analysis and Reporting:
- Help gather and analyze partner data to provide insights on partner performance and identify areas for improvement. (Monthly Sales Report from Finance)
- Assist in preparing reports and presentations on partner performance, growth, and Satisfaction (BR Deck)
- Assist in conducting Monthly and Quarterly Business Reviews side by side with Partner Success Supervisor/Manager.
- Maintain accurate records and documentation related to partner interactions and progress.
- (MOA Inventory and Finance Sheet update)
- Perform other duties as required or assigned.
- Willingness to travel when required.
- Performs such other duties as may be assigned from time to time.
- Have store partners visit at least once a month in the Visayas Region.
Pay: Php20,000.00 - Php25,000.00 per month
Expected Start Date: 10/15/2024
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