Job Opportunities in Philippines
October 4, 2024
Bluewater Resorts
Butuan
FULL TIME
Front Office Associate
Job Summary:
The Front Office Associate is responsible for providing exceptional customer service to guests during their stay, ensuring a smooth check-in and check-out process, and handling all front desk operations efficiently. This role involves communication with guests, resolving issues, and coordinating with various hotel departments to ensure a pleasant experience for all visitors.
Qualifications:
Benefits:
The Front Office Associate is responsible for providing exceptional customer service to guests during their stay, ensuring a smooth check-in and check-out process, and handling all front desk operations efficiently. This role involves communication with guests, resolving issues, and coordinating with various hotel departments to ensure a pleasant experience for all visitors.
Qualifications:
- A degree in hospitality or related field is preferred.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Strong communication and interpersonal skills, with a friendly and approachable demeanor.
- Proficient in using hotel management software and Microsoft Office Suite.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to guest service.
- Basic math skills for handling financial transactions and reporting.
Benefits:
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Life insurance
- Staff meals provided
- 8 hour shift
- Day shift
- 13th month salary
- Bonus pay
- Overtime pay
We regret to inform you that this job opportunity is no longer available
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