Job Opportunities in Philippines

Position: Customer Service Manager
Pay: Starting at P60,000 based on experience
Schedule: 40hrs/week with 1 hr lunch
Location: Onsite (Basak, Mandaue City)
Hires Needed: 1
Welcome to Enviro Sage, a subsidiary of Empower Energy Solutions, where passion for sustainability meets the warmth of family camaraderie! At Enviro Sage, we're not just a company—we're a close-knit family on a mission to make a positive impact on the planet through solar power solutions.
Our startup culture means that every team member plays a crucial role in shaping the future of our company, and we're dedicated to helping each other grow both personally and professionally.
Are you a natural leader with a passion for solar energy and a knack for creating a positive, close-knit team culture? We're seeking a Customer Service Manager to lead our dedicated team and help us deliver exceptional service to our customers.
The Role: Customer Service Manager
As a Customer Service Manager, you will be a key player in our mission to deliver exceptional service and support to our valued customers. Your responsibilities will include:

• Leading a talented team of customer service representatives
• Implementing and optimizing customer service processes
• Resolving customer inquiries and concerns with professionalism
• Monitoring and improving customer satisfaction
• Collaborating with other departments to enhance customer experience

What You Bring to the Table
We are seeking a dynamic individual with:

• Proven experience in a customer service management role
• Strong leadership and team-building skills
• Excellent communication and problem-solving abilities
• Passion for clean energy and sustainable living
• Dedication to exceeding customer expectations
• Knowledge of business productivity software and an aptitude for learning new applications

Why Choose Empower Energy Solutions?
When you join Empower, you become a part of a team that is changing the world. We offer:

• Competitive salary and benefits package which includes medical health insurance after 3 months, paid time offs, allowances and government mandated benefits.
• Onsite
• Opportunities for career growth and development
• A positive and inclusive work environment
• A chance to be at the forefront of the solar energy revolution

Job Type: Full-time
Pay: From Php60,000.00 per month
Benefits:

• Health insurance
• Paid training

Schedule:

• 8 hour shift
• Night shift

Experience:

• Managerial (BPO setting): 2 years (Required)