At KC Microfinance Bank Limited, we are dedicated to providing exceptional financial services and solutions to our clients. As a fast rising microfinance bank limited, we pride ourselves on our commitment to excellence and innovation. We are recruiting to fill the position below: Job Position: IT Support Technician Job Location: Agege, Lagos
Employment Type: Full-time
Key Responsibilities
Respond to user support requests via phone, email, and in-person
Diagnose and resolve technical issues related to computers, printers, and peripherals
Install, configure, and maintain hardware and software
Maintain inventory of IT equipment and supplies
Document support activities and update technical manuals
Perform system backups and data recovery
Assist with network connectivity issues
Provide training and guidance to users on software applications
Collaborate with IT team to implement technology solutions
Stay updated on industry trends and emerging technologies
Qualifications
Associate's Degree in Computer Science, Information Technology, or a related field
1-3 years of experience in IT support or help desk environment
Proficiency in Windows and mac OS operating systems
Familiarity with networking concepts and hardware
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Ability to work independently and as part of a team.
Salary
N100,000 - N150,000 per month.
What We Offer
Competitive salary and benefits package
Opportunities for professional development and training
Collaborative and inclusive work environment.
Method of Application
Interested and qualified candidates should send their Resume to: iyanuoluwa.ajilore@kcmfb.com using the Job Position as the subject of the mail.