Lopterra Services Limited - Our client operates an online store that deals in diverse consumer goods like car & solar accessories, etc.
They are recruiting to fill the position below:
Job Position: Office and Admin Support Personnel Job Location: Ikeja, Lagos
Employment Type: Full-time
Work Hours: 7.30am – 5.30pm
Job Overview
The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, support business growth through creative ideas, timely and exceptional customer services to boost sales.
Responsibilities
Maintain a clean and tidied showroom and office area; Warmly welcomed all customers, attend to them, and keep records of their details
Daily and weekly update of sales records, expense reports and inventory template with line manager supervision and operational data on the inventory sheet
Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
Shipping of ordered goods at e-commerce partners’ office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
Coordinate effective and timely delivery of goods to customers, in cost-effective manners through logistics companies.
Attending to clerical tasks, ensure proper and accurate bookkeeping and filing of company’s documents: invoices, goods receipts, waybill, and all administrative records.
Promptly and constantly uploads of new products in the showroom and on e-commerce platforms; (Jumia, and Konga)within 48hrs of product availability
Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
And any other task as assigned by your supervisor and management
Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.