Location: Feliza Hotel & Suites & Event Center, Abeokuta Job Summary: We are looking for a friendly and efficient Front Desk Receptionist to be the first point of contact for our guests. The ideal candidate should have excellent communication skills and a welcoming demeanor. Key Responsibilities:
Greet guests and assist with check-in and check-out processes.
Handle reservations and inquiries via phone and email.
Manage billing and payments accurately.
Provide information about hotel services and local attractions.
Address guest complaints and issues promptly.
Qualifications:
HND or equivalent; degree in hospitality is a plus.
Previous experience in a front desk or customer service role.
Strong communication and problem-solving skills.
Proficient in Microsoft Office and hotel management software.