Company Overview: A leading chain of fashion retail stores, is seeking a dynamic and experienced Fashion Operations Manager to oversee operations at their flagship store in Lagos. The ideal candidate will possess a strong background in retail management, a passion for fashion, and the ability to lead a team to achieve business objectives. Job Description:
Oversee day-to-day operations of the store, ensuring smooth and efficient functioning.
Implement and maintain high standards of customer service.
Monitor and manage inventory levels to optimize sales and minimize losses.
Set performance targets and provide regular feedback to ensure team success.
Create and manage the store budget, ensuring financial goals are met.
Monitor and analyze sales performance, expenses, and profitability.
Build and maintain strong customer relationships, ensuring a positive shopping experience.
Address customer inquiries, concerns, and feedback in a timely and effective manner.
Oversee the layout and presentation of merchandise to enhance the overall shopping experience.
Oversee and manage the entire inventory lifecycle, from procurement to replenishment.
Administer and maintain the Point of Sale (POS) system.
Ensure accurate product information, pricing, and promotions in the POS system.
Stay informed about industry best practices and implement improvements as needed.
Qualifications and Requirements:
Bachelor of Sciences or Masters in Business Administration, Retail Management, or a related field.
Proven experience in retail management, with a minimum of 5 years in a leadership role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Knowledge of fashion industry trends and customer preferences.
Experience in business strategy, supply chain, inventory, budgeting and financial analysis.
Ability to work in a fast-paced and dynamic environment.
Must leave in Lekki or its environs.
Benefits Salary: 150,000 - 200,000 Accommodation Available During the Week Collaborative Work Culture Job Type: Full-time Pay: ₦150,000.00 - ₦200,000.00 per month Application Question(s):