Job Opportunities in Nigeria
October 14, 2024
Swift Drycleaning Service
Lagos
FULL TIME
Customer Relations Officer
Swift Drycleaners Limited, a subsidiary of Pally Agro Limited, is a trailblazer in the laundry and dry cleaning industry that is committed to delivering exceptional services.
We are recruiting to fill the position below:
Job Position: Customer Relations Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Key Responsibilities
N80,000 - N100,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: hr@pallyagro.ng using the Job Position and location as the subject of the mail.
We are recruiting to fill the position below:
Job Position: Customer Relations Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Key Responsibilities
- Attend to customer inquiries and resolve complaints in a professional and timely manner.
- Manage customer orders, ensuring accurate and prompt pickup and delivery of garments.
- Handle phone calls, emails, and walk-in clients with excellent service etiquette.
- Maintain and update the customer database, ensuring accuracy of customer information and preferences.
- Develop and implement strategies to increase the company's customer base, including customer referral programs and targeted marketing initiatives.
- Promote the company’s services and products to both existing and potential customers to increase brand awareness.
- Coordinate with the operations/factory to ensure seamless service delivery.
- Collect, document, and analyze customer feedback to improve service offerings.
- Participate in community engagement and local marketing efforts to attract new customers within the Lekki area.
- Minimum of OND / HND / Bachelor’s Degree in Business Administration, Marketing, or a related field.
- Proven experience in customer service, preferably in a laundry or retail environment.
- Strong marketing and communication skills, with the ability to promote services effectively.
- Ability to develop creative strategies to drive customer acquisition and retention.
- Excellent interpersonal and problem-solving skills.
- Proficiency in Microsoft Office Suite.
- Must reside around Lekki or its environs.
N80,000 - N100,000 monthly.
Method of Application
Interested and qualified candidates should send their CV to: hr@pallyagro.ng using the Job Position and location as the subject of the mail.
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