Job Opportunities in Morocco
August 29, 2024
Cnexia
Rabat
Bilingual customer service representatives (FR/EN) - rabat
- Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims) • Analyze the customer's request and offer an appropriate solution; • Take charge of the customer's requests and maintain a follow-up, if necessary; • Target business opportunities in order to promote the products and services offered; • Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
- Fluently bilingual (English and French) with excellent oral and written communication skills;
- Excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests;
- Ability to multi-task and meet pre-established objectives;
- Excellent organizational skills and sense of priorities;
- Availability to work full time according to the following schedule:
- An hourly rate paid training from the first month.
- An open-ended contract and Social security.
- A very enticing attendance bonus.
- A Roofless performance bonus system.
- Private free health care with a very competitive rate.
- Free door to door transportation for shift ends.
- Multiple other benefits (special events celebrations, Fun activities, Cnexia site life program, conventions…etc).
24H/24
We regret to inform you that this job opportunity is no longer available
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