Logistics Dispatcher

September 14, 2024

Carolina logistics Inc

Miguel Hidalgo

OTHER

Description
Carolina Logistics is a prominent American freight forwarder with 14 years of expertise in the international market. Headquartered in South Carolina, we offer comprehensive logistics solutions, seamlessly combining air, land, and ocean transportation services. Our commitment to excellence extends to providing smart logistics solutions that enhance supply chain efficiency, all while offering exceptional customer service to our clients. We take pride in delivering our services to clients across the globe, connecting businesses worldwide with seamless, reliable, and efficient logistics solutions.

The Logistics Dispatcher plays a crucial role in coordinating the timely and efficient movement of goods, vehicles, and personnel to ensure smooth operations within the logistics department.

Requirements

Bachelor's degree in business, sales, or a related field
Desirable experience as a Logistics Dispatcher or previous experience in customer service or call center
Familiarity with CRM
Intermediate or advanced English level
Feel comfortable doing multiple phone calls

Job activities:

Getting rates for a specific freight movement
Communication with drivers, brokers and clients via email and telephone.
Develop efficient and cost-effective transportation routes for drivers to ensure timely delivery of goods.
Work to resolve problems such as traffic delays, vehicle breakdowns, and other unforeseen circumstances.
Organizing client's paperwork/contracts, negotiation.
Build strong relationships and do the correct follow-up with key clients.

Key Competencies and skills: