Job Opportunities in India
September 22, 2024
Torenia Technologies Pvt Ltd
OTHER & FULL TIME
Voice Support Officer
14 Days Accommodation will be given with Ticket for Indore M.P. Location
Excellent Hindi & English communication are required, UG Pg all can apply -minimum one year documented experience is mandatory in BPO customer support.
Majorly day shift or rotational -6 Days working.
Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints.
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹30,000.00 per month
Benefits:
Speak with the employer
+91 9009873447
Excellent Hindi & English communication are required, UG Pg all can apply -minimum one year documented experience is mandatory in BPO customer support.
Majorly day shift or rotational -6 Days working.
Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints.
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Day shift
- Rotational shift
- Performance bonus
- Yearly bonus
- total work: 1 year (Required)
Speak with the employer
+91 9009873447
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