Excellent communication skills (Mandatory skill) Problem-solving (Mandatory skill) Customer service orientation (Mandatory skill) Active listening with attention to detail to ensure accurate communication Ability to work under pressure, maintaining composure in stressful situations Time management to effectively handle multiple tasks and meet deadlines Teamwork to collaborate effectively with colleagues and supervisors Adaptability to adjust to varying work environments and client demands Roles and Responsibilities Handle inbound and outbound calls professionally and courteously Assist customers with their inquiries and provide accurate information Resolve customer complaints and issues efficiently while maintaining customer satisfaction Document customer interactions and update relevant information in the system Adhere to company policies and procedures to ensure high standards of service Continuously improve through feedback and self-initiated learning Maintain the confidentiality of sensitive customer information Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹25,000.00 per month Experience:
total work: 1 year (Preferred)
Work Location: In person Speak with the employer
+91 7903809796
We regret to inform you that this job opportunity is no longer available