Email Escalation 1yr experience in CSE Mandatory 25 - 26k CTC - 21500 in hand Rotational Shifts For Boys and Day for girls
Loc : Mumbai Malad
Customer Service (Mandatory skill)
Communication Skills (Mandatory skill) Problem Solving (Mandatory skill) Multitasking: Ability to handle multiple tasks efficiently and effectively Attention to Detail: Meticulous in approach to ensure accuracy and precision in work Adaptability: Capability to adjust to new processes and technology quickly Time Management: Proficient in managing time and meeting deadlines Teamwork: Collaborative mindset to work effectively within a team Roles and Responsibilities Handle incoming and outgoing customer interactions through voice and non-voice channels Resolve customer queries and complaints efficiently and courteously Maintain accurate records of customer interactions and transactions Collaborate with team members to improve customer service methods and strategies Stay updated with product knowledge and service offerings Identify and escalate priority issues to appropriate channels for resolution Prepare reports and summaries of customer interactions as required Perform additional duties and responsibilities as assigned by the management Job Types: Full-time, Permanent Pay: ₹15,816.39 - ₹25,406.58 per month Schedule:
Rotational shift
Experience:
total work: 1 year (Preferred)
Work Location: In person Speak with the employer
+91 7903809796
We regret to inform you that this job opportunity is no longer available