Job Overview:We are looking for a motivated and detail-oriented Sales Coordinator to join our dynamic team in the construction equipment industry. The Sales Coordinator will play a vital role in supporting the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between clients and the sales department. This position is crucial for driving sales efficiency and enhancing customer satisfaction. Key Responsibilities:
Sales Support: Assist the sales team with administrative tasks, including preparing quotes, proposals, and sales presentations.
Order Management: Process sales orders, track shipments, and ensure timely delivery of equipment and parts to customers.
Customer Interaction: Respond to customer inquiries, provide product information, and assist in resolving any issues related to orders and services.
Database Management: Maintain accurate records in the customer relationship management (CRM) system, including customer contacts, sales activities, and follow-ups.
Reporting: Generate regular sales reports and provide insights on sales performance, trends, and customer feedback to the Sales Manager.
Coordination: Organize and schedule meetings, sales training sessions, and customer events to support the sales team.
Market Research: Gathering market intelligence and competitor analysis to inform sales strategies.
Collaboration: Work closely with the marketing and service teams to ensure cohesive messaging and customer satisfaction.
Qualifications:
Education: Bachelor’s degree in Business, Marketing, or a related field is preferred.
Experience: 1-3 years of experience in sales coordination or a similar role, ideally within the construction equipment or heavy machinery sector.
Skills:
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and CRM software.
Attention to detail and a proactive approach to problem-solving.
Knowledge: Familiarity with construction equipment products and industry terminology is a plus.