Job Opportunities in India
September 9, 2024
Beige Cafe & Bakery
FULL TIME & OTHER
Restaurant Captain
Only Relevant candidates can apply*************
Job Summary:
The Captain / Senior Steward plays a key role in managing the day-to-day operations of the café’s service team. They ensure that all guests receive a high-quality dining experience by overseeing service standards, staff coordination, and guest relations. They work closely with the café manager to maintain a pleasant and efficient environment, guiding junior staff and ensuring that service operations run smoothly.
Key Responsibilities:
Pay: ₹14,000.00 - ₹21,000.00 per month
Education:
Job Summary:
The Captain / Senior Steward plays a key role in managing the day-to-day operations of the café’s service team. They ensure that all guests receive a high-quality dining experience by overseeing service standards, staff coordination, and guest relations. They work closely with the café manager to maintain a pleasant and efficient environment, guiding junior staff and ensuring that service operations run smoothly.
Key Responsibilities:
- Guest Service:
- Welcome and greet guests, ensuring a warm and inviting atmosphere.
- Ensure guests' needs are met promptly and efficiently, managing any special requests or complaints.
- Oversee table setups, ensuring cleanliness and readiness at all times.
- Take food and beverage orders accurately and relay them to the kitchen or bar.
- Monitor dining areas to ensure timely and appropriate service.
- Staff Supervision & Training:
- Supervise and guide stewards, ensuring adherence to service standards.
- Assist in training new staff on menu knowledge, service techniques, and hygiene standards.
- Coordinate shift schedules, manage breaks, and oversee daily task assignments.
- Conduct pre-service briefings with the team to discuss daily specials, promotions, or any operational updates.
- Service Coordination:
- Coordinate with the kitchen and bar teams to ensure smooth delivery of orders.
- Monitor the flow of service, resolving any delays or issues promptly.
- Assist in setting up and managing private events, if necessary.
- Maintain up-to-date knowledge of menu items, including ingredients, preparation methods, and allergens.
- Inventory & Supplies:
- Monitor stock levels of beverages, condiments, and other café supplies.
- Coordinate with the manager for replenishments and report any shortages.
- Ensure all service equipment is maintained and cleaned regularly.
- Compliance & Hygiene:
- Adhere to all food safety, hygiene, and health regulations.
- Conduct regular checks to ensure that staff are following hygiene protocols.
- Ensure cleanliness in all service areas, including tables, counters, and seating areas.
- Support in maintaining up-to-date documentation on hygiene audits and inspections.
- Sales & Upselling:
- Provide recommendations and upsell menu items, including food, beverages, and specials.
- Support promotional activities and seasonal offerings by explaining them to guests and team members.
- Assist in tracking guest feedback and sales trends to improve service quality.
- Financial Responsibilities:
- Handle cash and card transactions, ensuring accurate billing and payments.
- Assist the café manager in daily cash reconciliation and reporting.
- Minimize waste and control portions to maintain profitability.
- High school diploma or equivalent; a hospitality or F&B-related diploma is a plus.
- Minimum of 2-4 years of experience in F&B service, preferably in a café or casual dining environment.
- Strong knowledge of food and beverage service standards.
- Excellent communication and interpersonal skills.
- Leadership skills with the ability to manage a team effectively.
- Customer-focused with problem-solving capabilities.
- Knowledge of health and safety regulations in food service.
- Ability to work under pressure in a fast-paced environment.
Pay: ₹14,000.00 - ₹21,000.00 per month
Education:
- Bachelor's (Preferred)
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