We are urgently hiring for the dedicated Public Relation Officer or to join our team at Uttaranchal Dental & Medical Research Institute, Dehradun Qualification - MHA Master in Social Work / Social Welfare Experience - 1 to 3 years For more info call on - 7901941343 or drop your cv @ vinay@udmri.in Job Description -
Answers incoming Calls & Emails in a professional and courteous manner,.
Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing on call or through Email.
Assist patient by informing the procedure to be followed to proceed further.
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.. .
To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
Review and follow-up on patient accounts in a timely manner.
Enter and update correct patient data into the computer data bases.
To be involved in quality Assurance / Quality control activities.
To perform all the jobs as may be assigned.
Participation in Continuous Quality Improvement.
Comply with company policy and procedures and pertinent laws or regulations.