Job Opportunities in India
October 16, 2024
Cognizant
FULL TIME
Process Executive - Voice
Job Summary
This role involves extracting and analyzing dashboard requirements anticipating client needs and presenting insightful dashboards. Key tasks include managing client reporting prioritizing requirements and creating prototypes. The individual will collaborate with client services apply best practices for communication and problem-solving automate reports in Excel and ensure accuracy through quality checks. They will also provide data driven recommendations aligned with team objectives.
Responsibilities
Extract the requirements of dashboards using the business statements shared by clients
Anticipate the client future requirement in relation to the dashboards and suggest the possible options
Organize the requirements to prepare more insightful dashboards and present to client
Implement advanced strategies for gathering reviewing and analyzing the data requirements
Manage and process client reporting on specified schedule
Ability to prepare the reports within short turnaround time
Prioritize the requirements and create conceptual prototypes and mockups
Master strategic business process modeling traceability and quality management techniques
Apply best practices for effective communication and problem-solving
Collaborate with the client services team on reporting needs and process improvements.
Build and automate (when possible) reports in Excel based on submitted requirements and report mock-ups.
Review and quality check other reports to ensure correctness
Provide data-driven recommendations that align with client services team objectives.
Certifications Required
Google Ads Microsoft Excel
This role involves extracting and analyzing dashboard requirements anticipating client needs and presenting insightful dashboards. Key tasks include managing client reporting prioritizing requirements and creating prototypes. The individual will collaborate with client services apply best practices for communication and problem-solving automate reports in Excel and ensure accuracy through quality checks. They will also provide data driven recommendations aligned with team objectives.
Responsibilities
Extract the requirements of dashboards using the business statements shared by clients
Anticipate the client future requirement in relation to the dashboards and suggest the possible options
Organize the requirements to prepare more insightful dashboards and present to client
Implement advanced strategies for gathering reviewing and analyzing the data requirements
Manage and process client reporting on specified schedule
Ability to prepare the reports within short turnaround time
Prioritize the requirements and create conceptual prototypes and mockups
Master strategic business process modeling traceability and quality management techniques
Apply best practices for effective communication and problem-solving
Collaborate with the client services team on reporting needs and process improvements.
Build and automate (when possible) reports in Excel based on submitted requirements and report mock-ups.
Review and quality check other reports to ensure correctness
Provide data-driven recommendations that align with client services team objectives.
Certifications Required
Google Ads Microsoft Excel
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