Job Opportunities in India
October 15, 2024
Elsner Technologies Private Limited
OTHER & FULL TIME
Customer Service Representative
Job Location: Ahmedabad
Qualification: Any Graduate
Working Days: 5
Timings: 09:45 A.M. to 07:15 P.M.
Elsner Technology is hiring for smart, articulate, and customer-focused individuals to join our team and help us deliver exceptional service.
Key Responsibilities:
· 5 days of working culture
· Work-life balance
· Competitive pay
· Best incentive structure
· Highly motivated & young team to work with
· A work culture wherein your thoughts are really valued and your efforts are recognized well.
· Weekly/Monthly engagement activities that will help you with your dose of refreshment
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
Qualification: Any Graduate
Working Days: 5
Timings: 09:45 A.M. to 07:15 P.M.
Elsner Technology is hiring for smart, articulate, and customer-focused individuals to join our team and help us deliver exceptional service.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
- Provide accurate information about products/services and resolve customer issues in a timely manner.
- Maintain a positive and empathetic attitude towards customers at all times.
- Collaborate with other departments to ensure customer satisfaction.
- Keep records of customer interactions, process customer accounts, and file necessary documents.
- Identify opportunities for process improvements and suggest innovative solutions.
- Excellent communication skills: Verbal and written proficiency in [English and/or local languages].
- Smart problem-solver: Ability to think on your feet and handle challenging situations calmly.
- Strong active listening skills and attention to detail.
- Previous experience in customer service or a related role is a plus.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficiency in using CRM software and MS Office tools.
· 5 days of working culture
· Work-life balance
· Competitive pay
· Best incentive structure
· Highly motivated & young team to work with
· A work culture wherein your thoughts are really valued and your efforts are recognized well.
· Weekly/Monthly engagement activities that will help you with your dose of refreshment
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Bachelor's (Preferred)
- Customer service: 1 year (Preferred)
- English (Required)
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