Job Opportunities in India
October 15, 2024
Hearing Solutions Pvt Ltd
FULL TIME & OTHER
Customer Care Executive
I, Role (CCE)
Pay: ₹13,000.00 - ₹20,000.00 per month
Schedule:
Speak with the employer
+91 7780727807
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Should be Proficient in Telugu,English,Hindi(Additionally Tamil , Kannada and Malayalam)
Pay: ₹13,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
- CRM software: 1 year (Required)
- Kannada (Required)
- Tamil (Required)
- Malayalam (Required)
Speak with the employer
+91 7780727807
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