Job Opportunities in India
October 18, 2024
Climax BPM
FULL TIME & OTHER
Customer Care Executive
Job Overview: We are seeking a motivated and dynamic Customer Care Executive to join our team. The ideal candidate will be responsible for generating leads, contacting potential clients, and handling customer inquiries through phone calls. You will play a crucial role in achieving our sales targets and enhancing customer satisfaction.
Key Responsibilities:
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Key Responsibilities:
- Conduct outbound calls to potential clients to promote our products/services.
- Follow up on leads and maintain a database of customer interactions.
- Identify customer needs and offer solutions or alternatives.
- Achieve daily, weekly, and monthly calls.
- Handle customer complaints and queries with professionalism and efficiency.
- Prepare and submit reports on call activities and outcomes.
- Stay updated on product knowledge and industry trends.
- High school or equivalent; additional qualifications in sales or marketing are a plus.
- Strong communication skills with a clear and persuasive voice.
- Ability to handle rejection and maintain a positive attitude.
- Proficient in MS Office and CRM software.
- Excellent listening and problem-solving skills.
- Ability to work independently and as part of a team.
- Age criteria - 18 years - 28 years old candidates can apply.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to build rapport with clients.
- Good organizational and multitasking abilities.
- Attention to detail and accuracy in data entry.
- Familiarity with sales techniques and customer service practices.
- Working hours: AUS - 5AM-2PM , UK - 2PM-11PM
- Salary: 12k to 20k in-hand(depending upon previous experience and the interview round) + incentives
- Benefits:
- 5 days working
- Saturday and Sunday fixed off
- PF/ESIC
- Fixed shift timings
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- UK shift
- Weekend availability
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Higher Secondary(12th Pass) (Required)
- total work: 1 year (Preferred)
- English (Required)
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