Front Office Agent for Costa Navarino Dunes (2024)
Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino at Navarino Waterfront and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens, including the re-launch of the former Athens Hilton. Navarino Dunes Costa Navarino facilities include 766-bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more. The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for a capable, outgoing and flexible Front Office Agent. The successful candidate needs to have excellent communication and organization skills and high ability to multitask. Being part of our Front Office team you will:
Provide excellent guest service by discovering all of our guests needs and acting on these needs proactively, effectively and promptly
Upsell the running Marriots'programs and try to maximize revenue for the hotel
Maintain a professional and high quality service oriented environment at all times
Maintain working relationships and communicate with all departments
Welcome guests and resolve any possible problem / complaint quickly and courteously
Have to perform check in, check out duties and receive payments for guests
Requirements To be successful in this role you will:
Have minimum 2 years’ experience as a Front Office Agent
Have a bachelor in Business Tourism / Hospitality Management
Be an excellent communicator in English (both written and verbal)
Knowledge of Greek and an extra foreign language will be considered as an advantage
Have excellent organization and communication skills with high ability to multitask
Possess strong computer skills and knowledge of Opera software
Benefits
Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies