Job Opportunities in Czech Republic


September 17, 2024

Kenvue

Praha


Customer Service Specialist with French


Description

Kenvue is currently recruiting for:
Customer Service Specialist with French
This position reports to Senior Manager Customer Service and is based in Prague, Czech Republic.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What You Will Do
The Customer Service Specialist with French is responsible for:
  • providing direct support to customers and facilitating transactional activities related to the full order management process, ensuring timely and accurate order processing, and a high standard of communication to business partners and customers.
  • serve as a key point of contact for internal Johnson & Johnson functions (for example Commercial and Plan Supply Chain) and external parties on any order related inquiries/complaints. These will be logged and progressed via CRM.
  • assessing and driving resolution of any order management issues with the relevant business partners (e.g. AR, Commercial, Plan Supply Chain, LSP).
  • building and maintaining good relationship with customers. Adjusting and personalizing approach towards them with a goal of excellent customer experience.
Key Responsibilities
  • Facilitate order management activities including:
    • Validating orders.
    • Processing quotes for products and services.
    • Processing customer sales orders, free goods, rush orders, and samples.
    • Responding to customer inquiries for new and existing orders.
    • Assist customers to perform simple self-service tasks.

Qualifications

What We Are Looking For

Required Qualifications
  • University/Bachelor’s Degree or Equivalent.
  • 1-3 years of relevant experience.
  • Fluent in French and intermediate in English
Preferred Qualifications
  • Technical skills: MS Office, SAP.
  • Office skills: Standard office telephone, Email, Outlook.
  • Professional skills: Ability to make quick decisions; Perform efficiently and effectively; Deal with multi-source of information; Demonstrate proficiency in written and oral communications.
What’s In It For You
  • Competitive Benefit Package
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Primary Location Europe/Middle East/Africa-Czechia-Prague-Walterovo Namesti
Job Function Customer Service

Latest Job Opportunities


October 20, 2024

Dopravní podnik města Ústí nad Labem
GARÁŽMISTR - STŘÍDAČ

Ústí nad Labem

View Details

October 20, 2024

Dopravní podnik města Ústí nad Labem
ELEKTROMECHANIK-AUTOELEKTRIKÁŘ

Ústí nad Labem

View Details

October 20, 2024

Dopravní podnik města Ústí nad Labem
AUTOMECHANIK

Ústí nad Labem

View Details

October 20, 2024

Dopravní podnik města Ústí nad Labem
ŘIDIČ/KA AUTOBUSU

Ústí nad Labem

View Details

October 20, 2024

Dopravní podnik města Ústí nad Labem
AUTOKLEMPÍŘ

Ústí nad Labem

View Details

Similar Jobs


September 11, 2024

BlueLink International CZ
Airline Customer Success Advisor with Czech

Praha

FULL TIME

View Details

September 17, 2024

Kenvue
Customer Service Specialist with Spanish

Praha

View Details

September 12, 2024

Envista CZ
Customer Service Representative - Swedish

Praha

OTHER

View Details

September 11, 2024

Rohlik Group
Data & Customer Insight Manager

Praha

View Details

September 12, 2024

Imper CZ
Customer Support Specialist

Praha

View Details

September 12, 2024

Wrike Careers Page
Manager, Customer Education

Praha

View Details

New Jobs from This Company


September 17, 2024

Kenvue
Regional Quality Systems Manager - Training, Documentation & Record Management

Praha

View Details

September 17, 2024

Kenvue
Customer Service Specialist with Spanish

Praha

View Details

September 16, 2024

Kenvue
Regional Invoice to Cash Leader (EMEA)

Praha

View Details

September 15, 2024

Kenvue
Senior Analyst – EMEA Consumer Health Supply Chain FP&A

Praha

View Details

September 11, 2024

Kenvue
RM&C Lead

Praha

View Details