The mission of the Data & Customer Insight department is to harness data-driven strategies to enhance customer experiences, drive business decisions, and foster innovation. We aim to convert raw data into actionable insights that support the company’s strategic goals.
Your responsibilities
Collect customer data from multiple sources, analyze them to identify trends, patterns, and insights and translate complex data findings into clear, actionable insights and actions.
Data Management: Ensuring data quality, integrity, and security across various systems and platforms.
Data Analysis: Utilizing statistical techniques and software to analyze large datasets and derive actionable insights.
Customer Insights: Identifying patterns and trends in customer behavior to inform marketing, sales, and product development strategies.
Reporting: Presenting findings and recommendations to senior management and stakeholders to support decision-making.
Strategy Development: Collaborating with cross-functional teams to develop strategies that improve customer experience and drive business growth.
Technology Utilization: Staying current with technological advancements in data analytics and customer relationship management tools.
Your experience
Bachelor’s degree in Data Science, Statistics, Business Analytics, or a related field; Master’s degree preferred.
Proven experience (3 years) in data analysis, with a focus on customer insights
Experience with data visualization tools such as Tableau, Power BI, or similar.
Excellent leadership and communication skills, with the ability to present complex information in a clear and concise manner to stakeholders at all levels.
Ability to manage multiple projects simultaneously and drive initiatives in a fast-paced environment.
KPI’s typical for the position:
Accuracy and relevance of insights provided
Number of actionable insights generated
Impact of insights on campaign performance and business decisions FTUs
About Rohlik
Rohlik is the leading Central European e-grocer.
Making customers happy in the Czech Republic, Hungary, Austria and Germany.
Are we a good fit?
Marketing
What we offer
Personal growth
Real impact and meaningful work
Work freedom
Fair remuneration
Peer recognition
Unpaid premium membership
Sport challenges
Great team
Are we a good fit?
Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.
Is it the right one for you?
We regret to inform you that this job opportunity is no longer available