Job Opportunities in Costa Rica
July 25, 2024
CRA-JLL - Costa Rica
Belén
OTHER
Sr. Sourcing Operations Manager
Benefits to eligible employees, include:
-
Life, health and dental insurance for you.
-
Annual Performance Bonus.
-
Online platform with certified courses for your professional development.
-
Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others).
-
Assistance program for employee and immediate family members (psychological counseling, legal and financial assistance, nutritional guidance).
-
Employee recognition program.
-
Participation in BRG (Business Resource Groups): Be part of our BRG, which promotes diversity and inclusion within JLL.
-
Additional vacation days.
-
Among other corporate benefits.
What this job involves
We are currently seeking a dynamic individual for the role of Sr. Sourcing Operations Manager to join our team:
-
Location: Cityzen Park, La Ribera de Belén, Costa Rica.
-
Work schedule: Monday to Friday, 8:00 am to 5:00 pm/7:00 am to 4:00 pm (to be agreed).
-
Work model: Hybrid (at least, three day working at JLL Office).
-
Contract Type: Indefinite-term.
Job Summary:
- Oversee and manage all S&P activities centralized in JBS Costa Rica Costa Rica.
- Lead and coordinate the smooth transition of all the activities, tasks and roles transferred to the new CR service center. Act as a transition lead (PMO) ensuring all activities and knowledge is transitioned accordingly with minimum operational impact to our business and operations.
- Work directly with S&P leadership, account leadership and clients to manage expectations and team deliverables from a central location. This includes accountability for effectively managing, mentoring, recruiting, and developing a new team of S&P professionals in JBS Costa Rica.
- Provide impactful leadership in a collaborative environment across all functional areas operating in the service center, including JBS.
- Drive results through program implementation and monitoring success, and ensure all accounts supported from the service center meet all KPIs and Goals set forth by S&P, account leadership and Client.
- Oversee assigned portfolio compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for continuous improvement.
- Introduce and create innovative ways, tools, systems, and work process to support the business taking in consideration the particularities and benefits of the central team/remote location.
- Build strong cross-functional relationships to drive both immediate and sustained benefits to Clients.
- Proactively manage internal and external expectations by understanding business needs and priorities.
- Bring strategic thought leadership to the organization by looking for new disruptive ideas to deliver S&P goals.
- Ensure contracting and procurement standards, policies, and procedures are maintained and followed throughout the portfolio of managed accounts.
- Partner with internal operations teams to drive both immediate and sustained benefits to the Client.
What is your day to day?
Achieves Financial/Compliance Results:
- Oversight of annual sourcing plan development and implementation.
- Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.
- Own sourcing compliance and controls across the managed portfolio. Identify and develop opportunities for improvement.
- Ensure sourcing technology tools are leveraged.
- Partner teams with operations by providing management, detailed instruction and follow up to support the operations teams in standardized RFP/bid and contracting processes.
- Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
Develops and Leads High Performing Teams:
- Lead the transition process to the newly created service Hub in Costa Rica.
- Recruit, develop, rotate, and retain top Sourcing talent.
- Support the career development of key roles through mentoring and visible leadership.
- Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence.
- Manage and coach teams on their performance, progress and developmental goals including analysing strengths, and areas of opportunity for growth into actionable career development plans.
- Actively support Supply/Demand within the sourcing platform by networking, mentoring, and sharing diverse internal and external candidates
- Foster an inclusive and collaborative team culture.
Establishes and Nurtures Strong Relationships:
- Ensure the vision and strategy of the client sourcing plans are implemented and aligned with necessary objectives.
- Establish and maintain relationships within the managed portfolio including but not limited to the Divisional Sourcing Leads, Managing Directors, and Account Directors.
- Proactively manage suppliers to ensure overall performance expectations are met across the associated accounts.
- Provide strategic vision for all S&P aspects of business including best practices and innovation.
- Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance.
- Establish relationships with key stakeholders including Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.
Achieves Financial/Compliance Results:
- Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.
- Continually manage/assess suppliers through the established supplier performance management program.
- Own sourcing compliance and controls across the managed portfolio. Identify and develop opportunities for improvement.
- Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
- Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.
Required:
- 8+ years of strategic sourcing experience for services or indirect categories related to facilities services highly desired along with people management experience.
- Proven experience managing and leading central teams from remote locations, experience working for shared service centers or similar is highly desired.
- Bachelor’s Degree.
- MBA, a plus
- Excellent PC skills, proficient in MS applications - Excel, Word & Power Point and Database management.
- E-procurement experience, preferably Jaggaer
Competencies:
JBS supports the JLL business lines that provide facility management, leasing, property management, consulting, and a range of other services to our clients around the world. In JBS, you'll leverage your expertise, best-in-class technology, and our One JLL mindset to deliver superior client service.
Join a supportive team in a dynamic workplace rooted in a culture valuing employee well-being. We strive to make JLL an inclusive place to work by fostering and celebrating diversity. With abundant opportunities for professional growth and development, you'll be empowered to shape a brighter way.
- Collaborative and influential leader – persuasive and instils confidence among stakeholders; significant gravitas to have impact and respect among peer group throughout JLL.
- Collaborative approach – works effectively across a complex matrix organization with a team and firm-first orientation; team with constituents who vary in approach and style to achieve results.
- Company and Industry Knowledge – Demonstrated understanding of JLL and the competitive landscape but also proven experience managing central teams from remote locations.
- Influential Communication and Presentation Skills – Ability to persuasively engage internal and client stakeholders via formal and informal conversations/presentations to achieve Vertical goals.
- Leadership
- Engage and inspire proactive collaboration within and outside of S&P organization, build talent, communicate effectively, and build relationships.
- Inspire trust, adapt, and learn.
- Client Centric – Ability to lead with a focus on client needs to create and deliver on solutions expectations by every measure and are valuable to the client and JLL
- Negotiation Skills – Ability to bridge differences to deliver win-win agreements by understanding our value, positions, and points of flexibility.
- Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make difficult decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.
- Strategic and critical thinking – exhibits strong levels of insight and has a reputation as a forward thinker
JBS supports the JLL business lines that provide facility management, leasing, property management, consulting, and a range of other services to our clients around the world. In JBS, you'll leverage your expertise, best-in-class technology, and our One JLL mindset to deliver superior client service.
Join a supportive team in a dynamic workplace rooted in a culture valuing employee well-being. We strive to make JLL an inclusive place to work by fostering and celebrating diversity. With abundant opportunities for professional growth and development, you'll be empowered to shape a brighter way.
Latest Job Opportunities
October 19, 2024
Edwards Lifesciences
Engineer II, Facilities (Building Maintenance)
OTHER
View Details
October 19, 2024
Johnson Controls
Building Controls Applications Engineer II - Major Projects
San José
View Details
Similar Jobs
September 6, 2024
Smith & Nephew
Process Associate - Sourcing and Contracting Services ( Coyol, Alajuela)
OTHER
View Details
September 20, 2024
Hewlett Packard
Sourcing Lead, Renew Managed Device Services
Heredia
View DetailsNew Jobs from This Company
October 8, 2024
CRA-JLL - Costa Rica
Implementation Coordinator - Client Onboarding Experience Team
Belén
OTHER
View Details
October 8, 2024
CRA-JLL - Costa Rica
Implementation Coordinator Leader- Client Onboarding Experience
Belén
OTHER
View Details