May 30, 2024

Pegasus Logistics Group

OTHER

ENTERPRISE QUALITY SUSTAINING CONTROL - CR

Dynamic, collaborative, creative, motivated - not the typical words you think of when describing a Freight Forwarder, but then again, our award-winning culture and team are far from commonplace in this industry

Major Duties and Responsibilities:

Business vision & competitiveness skills (Managing innovation, client service, growth, and creativity).
Understanding customer and stakeholder requirements to develop effectual quality control processes.
Evaluate data, assess and develop options.
Setting requirements for suppliers and monitoring their compliance (LATAM Area).
Training quality personnel for building a strong work unit.
Conduct quality control checks of procedures and planned/executed projects to ensure they meet the company’s quality standards.
Perform document internal audits to ensure that the quality policies are being adhered to - make necessary improvements.
Collaborate with other stakeholders to implement and improve quality control processes.
Audits in detail, reviews and contributes to the quality control documentation.
Investigate and resolve customer complaints related to service quality.
Responsible for continuous improvement.
Follow up with implemented programs (Monday.com, Bridge Platform for training, Jira Software, operations systems, etc.)
Assist Quality Management in the functions that are required for the fulfillment of the objectives of the area.

Required Skills, Experience, and Education:

Bachelor’s degree in a relevant field, such as engineering, quality management, or business administration.
Interpretation ISO Norm 9001-2015 Certification.
Previous experience in quality control, preferably in a logistics setting.
A results-driven approach and a keen eye for detail.
Excellent communication and interpersonal skills to work with leadership and other stakeholders.
Strong knowledge of quality management systems.
Knowledge of Six Sigma skills, Lean, Kaizen, process management, change management, and statistical techniques.
Fluent in Spanish/English both verbal and written.
VISA is required for participation in internal and external audits at U.S. sites.
Make creative, timely, and independent decisions.
Work overtime as needed.
Proficient in Microsoft Office applications.
Share Point an advantage.

Desired Skills, Experience, and Education:

Certification in quality control will be a strong advantage.
- Quality ISO Norm 9001-2015 Internal Auditor Certification.
- Six Sigma Certifications: Data-driven methodology to improve business processes by identifying and eliminating defects.
- Root Cause Analysis Mindset: Identify the underlying causes of problems or service errors.
- Statistical Process Control Courses.
Knowledge of relevant industry standards and regulations (ISO27001/45001/14000).
Knowledge of project development.
Confident, team-oriented, and enjoy working in a fast-paced environment.
Results-oriented; Displays sense of urgency.

Physical Requirements:

Remain in a stationary/seated position for an extended period.
Regularly required to operate a computer, telephone, keyboard, and other office machinery.
Specific vision abilities required by this job include close vision requirements due to computer work.
The ability to hear, understand, and distinguish speech and/or other sounds.

Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.

Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.