Job Opportunities in Costa Rica
August 12, 2024
E2E TECHNOLOGY SOLUTIONS
Tibás
CALL CENTER
Call Center
E2E TECHNOLOGY SOLUTIONS Publicado el: 12-08-2024,
por E2E TECHNOLOGY SOLUTIONS.
Descripción de la Empresa: Servicios.
ACERCA DE LA VACANTE
Funciones del Puesto
- Assigns cases for coverage by contacting vendors by appropriate methods
- Makes phone calls, emails and text message to new and existing vendors and others as necessary
- Generates, researches and qualifies new vendors for coverage
- Develops and maintains a database of vendors for case assignments
- Persuades and negotiates with vendors where necessary for assignment coverage, pricing and other items as required
- Monitors case queue and take necessary steps to ensure case assignments are made in accordance with the established processes, procedures and deadlines
- Identifies and escalates priority issues
Requisitos del Puesto
- Minimum 1 year experience in a call center environment with sales and/or customer service experience
- Minimum 1 year experience in a fast paced deadline environment
- Knowledge of customer service principles, practices and orientation
- Knowledge of administrative procedures
OTROS DETALLES
Area del Puesto
Servicio al Cliente
Ubicación del Puesto
Tibas, San Jose, Costa Rica
Nivel Académico
Bachillerato Universitario
Nivel de Cómputo
Office Basico (Word,Excel,Outlook)
Idiomas
Inglés: 100%
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We regret to inform you that this job opportunity is no longer available
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