Job Opportunities in Canada

Job Title Accounts Receivable Representative
Reports to Senior Accountant
The finance department has many responsibilities, one of which is managing Accounts Receivables. The nature of their work requires proactive calling, an eye for detail as well as an ability to be attentive and courteous to customers.
Job Purpose:

• Call and collect customer payments

• Set up new accounts and input approved credit

• Maintain a daily call log and maintain collection notes in SAP

• Manage customer requests, complaints, and comments

• Manage and coordinate customer billing issues and reconciliations

Main Accountabilities:
The Accounts Receivable person has the responsibility of collecting large and small dollar amounts from customers. They must rely on strong communication skills to express the needs of the business as well as understanding the customers.
Strong organizational skills are required. Nurturing a relationship with their internal and external customers will help build long term rapport, which makes the process much smoother. We are seeking a self-motivated and results-driven individual who is proactive in resolving billing issues and ensures timely payment collection.
Essential Functions and Responsibilities:

• Create and manage customer accounts

• Contact customers to confirm payment in a timely manner

• Identify and resolve discrepancies in customer accounts proactively

• Send statements and invoices to customers, as required

• Large accounts require constant contact to ensure all invoices are paid in timely manner

• Some accounts require spreadsheets and back-up documents to be sent with invoice and statement copies

• Perform credit references

• Process credit card payments via Square

• Upload invoices to customer portals for payment, as needed

• Review suspended orders; release or resolve payment issues

• Review receivables and recommend accounts to be placed on hold

• Report to supervisor on progress related to targeted accounts

• Review Customer Credit Applications

• Advise supervisor of any customers/invoices to be placed on the doubtful account list

• Prepare A/R trial balance and Summary Credit management reports

• Liaise with internal stakeholders and respond to customer inquiries, complaints, or any other feedback

• Assist the Project Manager with setting up payment schedules for Contracts and Tenders, as well as creating said invoicing, using customer portals for payment entry, and following up with customers to ensure timely payments.

Knowledge, skills and experience

• Strong communication skills

• Strong financial skills

• Bachelor’s degree or Certificate in Business / Accounting or Bookkeeping

• Proficiency in Microsoft Office with emphasis on Excel and retail/inventory management accounting software

• Experience in generating and analyzing accounts receivable aging reports is a plus

• Knowledge of SAP and Square would be advantageous

Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:

• Company pension
• Dental care
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday

Work Location: In person