Set operating goals and objectives to preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Achieve the restaurant operation objective by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Creates a positive team atmosphere among Team Members in all outlets.
Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company’s policy & chain operation manual.
Coordinates efforts by establishing improvement in services policies and practices along with the Operation Manager.
Builds company image by collaborating with customers.
Maintains quality service by establishing and enforcing organization standards
Contributes to team effort by accomplishing related results as needed.
· Supervises food and beverage service staff in accordance with operating policies. · Maintains records of staff periodic manner and operating costs. · Sets high standards for appropriate team behavior on shift. · Effectively identifies outlets problems through reports and can ideate & execute to resolve the same.
Ensure understanding of security procedures in all restaurants.
· Estimate consumption, forecast requirements and maintain inventory. · Maintain Monthly/weekly performance reports for all outlets · Plan LSM Activities for all outlets in the respective area. · Oversee the performance of all the members in the area & report to operations manager · Suggest ideas to restaurant managers for business improvement. Liaise between operations manager & restaurant managers Job Type: Full-time