September 23, 2024

Mazda

Campbelltown

Service Advisor

Join Macarthur Mazda and become an important member of our professional and friendly team. Experience our world standard facilities, on-going training, great team spirit, plus amazing lifestyle. Be part of a company large enough to reward ability and personal enough to care.

About the Role
We are excited to offer an amazing opportunity for a passionate, motivated and experienced Service Advisor to join our Mazda Service Team, located in Campbelltown.

As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

Responsibilities:

Serve as the first point of contact for customers, assessing their needs.
Liaise with the workshop and parts departments.
Provide quotes for repair jobs and ensure customers receive exceptional service.
Meet and exceed manufacturers' CSI targets.

Requirements for the role will involve the following:

Experience in retail automotive service.
Strong communication and customer service skills.
Commitment to exceeding customer expectations.
Automotive technical knowledge.
Familiarity with ERA-Power DMS preferred.
Punctual, reliable, and well-organised.
Team player with a professional attitude.
Current driver's licence.
Attention to detail.
Right to work in Australia with residency entitlements.

What we offer:

Employee Assistance Program (EAP)
Training Pathway and Growth opportunities provided
Join a group that continues to grow and expand in the Auto industry
Supportive environment with ongoing feedback and guidance
Discounted Bupa Private Health Insurance
Exclusive discounts with our Samsung Partnership Program
Discounted Gym memberships

If you are ready to take the next step in your career, and think this role is right for you, apply today by taking the time to complete our online application.