Job Opportunities in Australia


October 24, 2024

Department of the Attorney-General and Justice

Alice Springs

OTHER & FULL TIME


Operational Support Officer

Job description

Agency Department of the Attorney-General Work unit

and Justice Alice Springs Correctional Centre

Job title Operational Support Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Alice Springs

Position number 132 RTF 308507 Closing 07/11/2024

Contact officer Sherala Hughes on 08 8951 8987 or sherala.hughes@nt.gov.au

About the agency https://justice.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=308507

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

Provide an effective level of administrative support to the Operational Support / Rosters section of the Alice Springs

Correctional Centre and Barkly Work Camp

Key duties and responsibilities

1. Provide administrative support to the Operational Support/Rosters team and undertake training on the roster system

2. Under supervision collate and maintain schedules, data and statistics relating to work unit outcomes.

3. Maintain effective records management process including client and corporate files and filing.

4. Coordinate the requests for support and assistance from ASCC operational staff, forward requests and advice to and

from delegates and disseminate requests and liaise with HR Consultants, Recruitment and Employment Services and

Payroll teams as necessary.

5. Provide secretarial support in the scheduling of appraisals, document preparations and meetings.

6. Work autonomously, within a customer focussed team environment and manage work flows to maintain quality and

meet stated commitments.

7. Work collaboratively with other staff and provide other administrative duties as required.

8. Follow defined service quality standards, policies and procedures relating to the work being undertaken in order to

ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Experience in providing high level administration support in a busy team environment while maintaining a high level of

confidentiality.

2. Ability to monitor matters being progressed through the full cycle of incoming enquiry until resolution of issue.

3. Highly developed interpersonal and oral communication skills.

4. Ability to build positive working relationships with team members, clients and stakeholders.

5. Highly developed written communications skills, including the ability to prepare email correspondence, forms and official

correspondence using the Microsoft Office Suite.

6. Sound time management and organisational skills with ability to prioritise workload, meet deadlines and work with

minimal supervision.

Desirable

1. Certificate III or higher in Business Administration.

2. Experience using rostering and/or administration systems or similar experience.

3. Hold current NT drivers licence or have the ability to obtain.

Further information

The Department of the Attorney-General and Justice has a Smoke Free Policy. Staff are not permitted to smoke anywhere

on Departmental premises, facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to

complete a pre-employment questionnaire and the successful applicant/s will be required to undergo a criminal history check

(confirmed by fingerprints and name check) prior to commencement of employment. An adverse criminal history will not

necessarily exclude an applicant from this position. All NT Correctional Services employees are subject to random drug and

alcohol testing.

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