October 24, 2024
Department of the Attorney-General and Justice
Alice Springs
OTHER & FULL TIME
Frontline Services Officer
Job description
Agency Department of the Attorney-General Work unit Director of Public Prosecutions
and Justice
Job title Frontline Services Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 - $71,746 Location Alice Springs
Position number 17569 RTF 308448 Closing 07/11/2024
Contact officer Alicja Sarnecka, Office Manager on 08 899 15815 or Alicja.Sarnecka@nt.gov.au
About the agency http://www.dpp.nt.gov.au | DPP Careers (nt.gov.au)
Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=308448
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
As part of a team, provide high quality professional secretarial and administrative support services to the Director of Public
Prosecution (DPP) staff, clients, stakeholders, and the general public.
Key duties and responsibilities
1. Provide an efficient front line service including courier services to a broad range of DPP staff and clients, including legal
practitioners, police officers and the general public both in person and via electronic communication technologies
ensuring advice and assistance is timely and accurate.
2. Build and maintain strong and productive relationships with a range of stakeholders, external agencies, and outside
organisations, to assist in the smooth day to day operations of the divisions’ activities and represents the office in a
professional manner.
3. Promote and maintain the registry area with a professional client focus providing a service to all visitors.
4. Register and maintain a range of incoming and outgoing electronic documents including prosecutions files for
distribution using electronic records management systems.
Selection criteria
Essential
1. Proven ability to provide high quality professional secretarial and administrative support services to a broad range of
clients.
2. Professional and courteous communication skills using initiative and drive with the ability to contribute to, and work as,
part of a professional team.
3. Good organisational skills with a proven ability to determine workload priorities, meet stringent deadlines, display sound
professional ethics such as confidentiality and discretion, and a capacity to work under pressure with minimum
supervision.
4. Demonstrated high level of computer skills with proficiency in a range of relevant computer office software applications
including electronic record management packages and electronic editing software.
5. Demonstrated high level of attention to detail and ability to follow tasks through to completion.
6. An ability to interact effectively with people of diverse cultures.
7. Hold a current NT driver’s licence.
Desirable
1. Experience working in a legal environment or similar.
Further information
The successful applicant will be required to undergo a criminal history check including a Fingerprint and Name Check. A
criminal history check will not exclude an applicant from this position unless it is a relevant criminal history.