Job Opportunities in Australia


October 16, 2024

Commonwealth Bank

Canberra

FULL TIME


Customer Service Opportunities - Canberra Area


  • Join our Talent Community for multiple vacancies across the Canberra Area
  • Multiple Full Time positions available
  • Rosters requiring Monday to Friday availability - 38 hours per week
  • No prior banking experience is required - full training will be provided
  • Great opportunity to kick-start your career with an industry leader!

About your role
As the Customer Banking Specialist in our Branches, you’ll:
  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
  • Support customers with enquiries, maintenance on accounts and process applications for credit products
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

About you
  • To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
  • You’ll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.
  • You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
  • Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

Next steps

If this sounds like the opportunity for you, apply now!

Please note if there are no opportunities available now to match your preferences, we will retain your details for future roles.

At Commbank , we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 30/10/2024

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